Public ServicesCase Study

Qingyang Qingyuan Community

Grassroots Governance Intelligent Q&A Platform for Qingyang Qingyuan Community

Grassroots community governance tasks are complex, resident requests are responded to slowly, and community staff face heavy information-processing pressure.

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AI knowledge baseintelligent Q&Aenterprise intelligent service

Case overview

Background

Grassroots community governance tasks are complex, resident requests are responded to slowly, and community staff face heavy information-processing pressure.

Solution

Built a community-oriented knowledge Q&A assistant supporting policy consultation, service guidance, and community information access to improve grassroots governance efficiency.

Result

Improves the intelligence level of grassroots governance.