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Intelligent Customer Service

7x24 intelligent service, enhancing customer satisfaction

Build an intelligent customer service system based on large models for full-channel, round-the-clock service.

Solution Value

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7x24 Online

Non-stop service around the clock

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Higher Satisfaction

Over 40% improvement in customer satisfaction

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Cost Reduction

50% reduction in human service costs

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Precise Recognition

95%+ intent recognition accuracy

Core Features

Multi-turn Dialogue

Context-aware natural conversation experience

Knowledge-Driven

Accurate replies powered by enterprise knowledge base

Human Takeover

Seamless transfer to human for complex issues

Omni-Channel

Web, APP, WeChat and all channels