Exhibition IndustryCase Study

Sichuan International Expo Group

Exhibition Intelligent Consultation Platform for Sichuan International Expo Group

Consultation volume surges during exhibitions, manual service costs are high, and the information access experience of exhibitors and visitors is poor.

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✓ AI knowledge base✓ intelligent Q&A✓ enterprise intelligent service

Case overview

Background

Consultation volume surges during exhibitions, manual service costs are high, and the information access experience of exhibitors and visitors is poor.

Solution

Deployed exhibition knowledge Q&A and intelligent customer service capabilities to provide exhibitors and visitors with event information, guidance, and FAQs.

Result

Improves exhibition service experience and reduces manual service cost.